Remote IT services for small businesses and professionals.
Backup, monitoring and Windows system configuration through scheduled remote work, including outside business hours.
No continuous monitoring or on-call coverage: work is agreed and scheduled in advance. Requests are generally answered NBD (Next Business Day).
Configuration of a backup solution to keep a recoverable copy of business data available when needed.
Email notifications for configured backup jobs are included.
Configuration of a monitoring platform to keep track of your IT systems.
Automatic email alerts are included when anomalies are detected on monitored devices.
Changes to backup or monitoring configurations can be requested by email and are carried out during an agreed maintenance window.
Additional work is billed separately and does not include continuous monitoring or on-call availability.
You don't need to know Veeam, PRTG or other technical tools. We start from your practical need, configure the solution remotely and leave you with a system ready to use.
We configure a system that automatically backs up business servers or PCs, so important data does not depend on a single device.
The goal is simple: organized, verifiable backups with email notifications, without having to check everything manually every day.
Tool used: Veeam Backup & Replication, when suitable for the environment and the customer's available licenses.
We configure a system that automatically checks the agreed devices and sends alerts when it detects an issue or an unreachable device.
You don't need to understand sensors or network protocols: you get one place to view infrastructure status and receive the notifications we configure together.
Tool used: Paessler PRTG, when suitable for the environment and the customer's available licenses.
After the initial configuration, you can request changes, checks or technical analysis without subscribing to an ongoing support service.
Each activity is assessed separately, agreed by email and scheduled in a window compatible with the customer’s operations.
Three simple tiers based on environment size
Prices refer to standard configurations. Particularly complex, multi-site or advanced environments are assessed before work begins.
For very small offices and environments
For small offices with several systems to protect
For larger but still standardized environments
For a few systems and essential checks
For small but more structured infrastructures
For larger environments with more checks
For scheduled work, we use DWService. DWAgent is installed as a service on the authorized server or workstation, runs in the background and starts automatically again after the device is restarted.
The button downloads the remote-access installer prepared by Tecnico Pro Service. No codes or PowerShell commands are required: installation and device association are completed automatically after Windows authorization.
DWAgent provides unattended remote access to the authorized device. Installation does not imply continuous monitoring, on-call coverage or automatic intervention.
Remote access installer link is being configured.
Fill in the essential information so we can understand your environment before contacting you.
You can also write directly to:
info@tecnicoproservice.itNBD is an indicative response time and does not constitute an SLA or emergency support service.
You can continue through Upwork to manage the request, contract and payment directly on the platform.